How to check the balance of the Letual card? Available ways to check the balance of the L’Etoile card Check the balance of the ruby ​​Letual card

Before going to the store, it makes sense to check the balance of the Letual card; it is quite possible that the next purchase will cause an increase in the discount and you will receive a club card with a higher status.

Rules and methods for checking balance


Features of accumulating points

The amount in your account increases after each purchase. It takes about 10 days for new bonuses to be credited, after which you can find out the status of the updated discount account. When a certain number of points is reached, its owner receives the right to change the card and receive a higher discount. In this case, the accumulations of the previous stages are saved and automatically credited to the new plastic.

Birthday Bonuses

This is a special offer for customers of the retail chain, which begins on their birthday and remains valid for 30 days after it. During this period, the birthday person receives up to a 35% discount on the entire list of cosmetics and accessories available in the store. The condition for participation in the promotion is to subscribe to advertising notifications that arrive in the form of email messages or SMS.

Questions and answers

What does the balance on the Letual card mean?

The balance of the Letual card indicates the amount of the discount that the plastic holder can count on. For example, when purchasing an amount of 399 rubles or more, you are entitled to a 10% discount. If the amount of savings exceeds 3 thousand rubles. The discount percentage increases to 15. When making a purchase of 15 thousand, the discount increases to 20%. Finally, the highest level is 25%, available to buyers who have spent more than 25 thousand.

What to do with the balance on the Letual card

The amount accumulated in the account is no more than the information that the Letual card holder can check using the corresponding number. It allows you to see how much money was spent on purchases and estimate what discount you can expect. You cannot use accumulated points in any other way.

Can I spend bonus points?

You won't be able to spend points either; they are not real money. Their function is limited to accumulation. As the amount increases, it becomes possible to exchange club plastic for analogues with a higher discount level. To do this, you will need to check the card balance using the identification number and, if the calculations are correct, contact the nearest Letual retail outlet.

The Letual company offers its regular customers a system of discounts, the right to receive which is confirmed by the presence of a club card of a certain color. The total amount of the discount is expressed as a percentage of the cost of any product purchased in a given perfumery and cosmetics chain. Each participant in the club program can receive a discount in the amount of ten to twenty-five percent, its specific value is determined by the total amount of purchases made using the card. That is why clients of this company are interested in periodically promptly checking their own balance. Letual offers two options for obtaining the necessary information: using a special service on the official website or calling a specialist in the retail chain.

Using the service for checking the balance of Letual club cards

Obtaining information using a special service operating on the official website of the Letual company is the simplest and fastest option for determining the balance of a club card. The service is located on the main page of the Letual company website; to use it, just enter the card number in a special field, which is located at the top of the page. After this, the buyer is asked to choose the color of his club card (ruby, sapphire, amethyst or diamond). Then the club program participant can click the “Check” button and immediately receive the information of interest. Please note that when using the described method, the user will receive balance information that is current on the date preceding the day of the request.

Call a specialist from the Letual company

An alternative option for obtaining information about the balance of the Letual bonus card is to call a specialist from this retail chain. This method is recommended to be used only if there is no Internet connection or access to the company’s official website. To obtain all the necessary information, you should call the single hotline number 8-800-200-23-45. This call is free, but the operator of the perfume and cosmetics chain will also need information about the club card number and its color. After the buyer reports this data, the contact center specialist will tell you exactly how many rubles have been accumulated on the club card, as well as what discount the savings in the specified amount give.

The Letual store has a reward system for regular customers. There are several types of cards that provide various privileges. The smallest privileges are provided by a red discount - only 10% of the purchase amount. You can accumulate maximum points on Letual plastic to get a 25% discount. You can find out their number and the possibility of changing the discount to a higher level by phone, in your personal account.

To get the maximum discount on a card in the Letual store, you need to accumulate points gradually by making purchases, or buy goods for a large amount once - in this case, the client should be offered plastic with a large number of bonuses. To use it, you need to activate it - provide your full name and contact information. It is recommended to indicate real data, including date of birth, so that you can receive an increased discount on the occasion.

Rules and methods for checking balance

You can check the balance of the Letual discount card by logging into your Personal Account through the network website. If this method is not convenient, you can get information by phone. The Letual customer card allows holders to enjoy store privileges and receive additional points. There are four types of plastic in total, each with different colors.

To find out the balance you need to accumulate, you can call the hotline or look at the savings on the card in your personal account. You should prepare important data in advance - find out the document number, and also indicate the color.

Features of accumulating points

You can earn points by purchasing goods at Letual using a discount. In case of purchase from 399 rubles to 3 thousand, you are given a plastic card that allows you to pay 10% less than the original price. The highest level is gold, which gives 25% of the original price. To receive it, you need to purchase cosmetics or care products worth at least 25 thousand rubles.

You can do this at one time or gradually, accumulating points and moving to a new discount level.

When enough of them are accumulated to receive a new discount, in the Letual store the client receives new plastic of a different color, which gives the greatest reduction from the price of the purchased product. The number of points can be checked by number.

Birthday bonuses

On your birthday you can buy goods even cheaper. If there is an SMS mailing function, the user receives congratulations on the holiday, as well as a notification about a special promotion called “Birthday Boys”. The essence of the offer is to receive a one-time discount of a maximum of 35%. The offer is valid on your birthday and 30 days after this date.

To receive bonuses, you need to come to the store and select products, when paying for purchases, you need to say about your desire to participate in the promotion. Afterwards you need to present the discount and a document confirming your date of birth, and an SMS - congratulations. By complying with all conditions, the client has the right to receive an increased discount.

If a person has a red, blue or silver document, the price will be 25% lower. For gold discount owners the price will be reduced by 35%. Only document holders can take part in the promotion, since to receive bonuses you need to show your passport. Before participating, please review the list of products that are not eligible for the offer.

How to check the balance on the Letual card

Checking the balance of the Letual discount card does not take much time. There are several ways to check bonuses; the client can choose the one that is most convenient for him. In addition, you can get acquainted with the required number of points that are needed to replace the discount, as well as new promotions that provide the largest percentage reduction in the purchase price.

Via the official website

To check the accumulations of the Letual bonus card, you need to open the network website. After this, you need to go to the “check balance” section. Next, you need to choose the plastic that the owner has - there are 4 types in total. The number is entered in a special window, after which you can see the number of points.

There is another way to check your balance using the Internet - through your personal account. First you need to log in, or pre-register. After this, you can find out about the balance by viewing your personal data. When planning your purchases, you can look at special offers in advance and familiarize yourself with the list of products that are not eligible for discounts.

Check balance by phone number

You can find out about the number of bonuses by phone or at the checkout in a chain store. The first option is preferable, since it is often faster to find out the information you need via the hotline.

To use the call center consultation, you need to dial the support number, which is posted on the store’s website. The call is free, the service operates around the clock. Next, you should wait for the operator’s response and tell him the plastic number. After a short period of time, the employee reports the available amount of points and the discount percentage.

Questions and answers

Often, buyers who receive Letual plastic have questions about the rules for its use. The most common of them are what the document balance affects and whether it is possible to write off bonuses and receive an additional discount.

What does the Letual card balance give?

The number of purchases determines what privilege the client can receive. So, when purchasing a product from 399 rubles, the consumer can receive a discount that reduces the price by 10%. When spending exceeds 3 thousand rubles, the discount percentage increases by 5%. If the total amount using the discount exceeds 15 thousand rubles, a new silver product is issued, giving a 1/5 discount from the original price.

The maximum discount you can get is 25%.

The amount on the discount document allows you to find out how much money was spent on purchases at Letual, and what privilege the client can receive. They cannot be used otherwise.

How to spend Letual bonuses from a card

You cannot spend your savings, as they have no financial value and are not money. Based on the rules for using the discount, points can only be accumulated. The greater their sum, the cheaper the plastic holder can buy the product. If the required number is available, the user can receive a new document with privileges.

You can fully pay for purchased decorative cosmetics and care products with store certificates - you can purchase them yourself or receive them as a gift. Their denomination is equal to the amount for which you can buy a product, with the exception of products on promotions and other special offers.

How to accumulate maximum discount

In order for your card balance to increase in Letual, you should present a discount when making purchases in a regular store. If we are talking about purchasing goods online, you will need to indicate the plastic number in a special window - on the Letual card the balance will increase automatically.

What to do if you lose your discount

Letual bonuses and the accumulated discount may be lost if the discount is lost if, before submitting an application for reissue, a third party issued the lost card in their name. In this regard, if lost, you should contact the nearest store of the network with your passport, if possible, you should indicate the card number. If all the data in the documents matches, the product is reissued.

You can check the Letual card after release in the same ways as before. The balance of the Letual card and all savings must be preserved, despite the replacement of plastic.

Why do you need to check your savings?

You should check your Letual card balance to find out if you can get a discount with the most significant discount. You can check the Letual card by card number online in your personal account, so the client will determine how much purchases should be made in order to move to the next discount level.

What factors, other than savings, influence the size of the discount?

Once a year, customers are given the opportunity to receive a big discount when making purchases through the “Birthday Boys” promotion. You can check your Letual card by receiving a notification about a special offer. The largest discount is 35% for owners of gold plastic; for other clients the discount will be 25%.